1. Information We Collect
When you make a donation, we may collect the following information:
• Full name
• Email address
• Contact number
• Postal address
• Donation amount and purpose details
• PAN number
Please note that we do not collect or store any sensitive financial information such as debit/credit card numbers, CVV, UPI PIN, or net banking credentials. These are processed securely by Razorpay.
2. How We Use Donor Information
We may use the information provided by donors for the following purposes:
• To process and confirm donations
• To maintain internal records and statutory compliance
• To issue acknowledgments and receipts
• To share updates about the Trust’s activities, if opted in by the donor
• To respond to donor queries and provide support
3. Sharing of Information
3.1 Donor information will not be sold, rented, or traded to any third party.
3.2 Information may be shared only:
• With government/regulatory authorities if required by law
• With Razorpay or other service providers solely for processing donations securely
4. Security of Data
4.1 We take reasonable steps to protect donor information from unauthorized access, disclosure, or misuse.
4.2 All payments are processed through Razorpay’s secure and PCI-DSS compliant platform.
5. Cookies and Website Data
5.1 Our website/donation portal may use cookies or analytics tools to improve user experience.
5.2 These do not capture personally identifiable information unless voluntarily provided.
6. Foreign Donations
6.1 Donations through Razorpay are accepted only from Indian citizens with Indian bank accounts/cards/UPI.
6.2 Foreign contributions cannot be accepted through Razorpay due to regulatory restrictions.
7. Donor Responsibility
7.1 Donors are requested to ensure the accuracy of personal details entered during the donation process.
7.2 The Trust is not responsible for errors or delays caused by incorrect information provided by the donor.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website/portal, and donors are encouraged to review it periodically.
